GQMP Kicks-Off with 13 Beneficiary Agencies for 2022

The goal of realizing meaningful results in Quality Management System (QMS) sets forth revitalized efforts of the GQMP as it integrates new tools, new offerings, and new approaches in the delivery of services to beneficiary agencies. This year, the GQMP incorporates other concepts such as Improving Service Quality, QMS harmonization and strengthening QMS-Risk Management Capability in the roster of its technical assistance packages.

Starting off with 13 beneficiary agencies (BAs), the program aims to enrich the landscape of government service, especially in enhancing the social fabric of the public institutions through effecting improvement in public sector performance. It will ensure the consistency of products and services with quality processes that can be achieved through an effective QMS. Thus, this year’s BAs will be presented with various assistance packages in establishing and enriching their QMS.

Five agencies will receive assistance on the establishment of QMS Certifiable to ISO 9001:2015 Standard, namely: Department of Human Settlements and Urban Development, Department of Agriculture, Anti-Red Tape Authority, Southern Philippines Development Authority, and Department of Transportation. In a clustered approach, the same assistance in QMS establishment will be given to the following: NGA cluster – National Council for Children’s Television, Film Development Council of the Philippines, and National Book Development Board: and SUC Cluster – Marikina Polytechnic College and Sulu State College.

The National Library, on the other hand, will be extended assistance on strengthening QMS-Risk Management Capability; the Insurance Commission, on Improvement of Service quality; and, the Department of Education, on the Harmonization of its separate certification into a national QSM.

The abovementioned efforts are just initial steps in the quest for excellence in 2022. A second call for beneficiary agencies is underway. For inquiries please email gqmpo@dap.edu.ph