The Development Academy of the Philippines (DAP) successfully held its webinar series on Futures Thinking last 8-9 November 2021. The online lecture is part of the second season of Public Sector Productivity Webisodes, an initiative to raise awareness of public sector organizations on relevant productivity and innovation topics. Dr. Alan Cajes, vice president of the DAP Corporate Concerns Center, was the resource person for the two-day series.
Trust is one of the foundations upon which the legitimacy of public institutions is built and is crucial for maintaining social cohesion. Lack of trust compromises the willingness of citizens to respond to public policies and contribute to sustainable economic recovery from COVID-19. And in the fifth installment of the World Bank’s Disruptive Debates, conducted last 29 September 2021 via Zoom, the question of citizens’ trust in general and its possible effects on government productivity were raised in the discussions on the theme of the Future of Government.To begin with the discussion, Raj Kumar, President & Editor-in-Chief of Devex elaborated that trust has been the frequent issue arising during the Disruptive Debate series and to retort that issue, panelists will address that during the forum discussion.
Micro, Small, and Medium Enterprises (MSMEs) in India have been a major contributor to the socio-economic development of their country, contributing 18.5% to its 2019 to 2020 Gross Domestic Product (GDP). The sector has also contributed immensely to entrepreneurship development, especially in the semi-urban and rural areas of India. However, the global pandemic has affected every sector in the world indiscriminately, albeit in varying degrees, and MSMEs have proven to be more vulnerable to income and asset losses than larger firms.
As the Philippines makes the transition to digital government, a delegation of senior public sector officials participated in the Individual-country Observational Study Mission (IOSM) on 18 to 19 October 2021 via Zoom. The delegates learned about digital innovation in Taiwan through the initiatives of the New Taipei City-Amazon Web Services (NTPC-AWS) Joint Innovation Center and the Public Digital Innovation Space (PDIS). The study mission was a joint effort between the Development Academy of the Philippines (DAP), the China Productivity Center (CPC), and the Asian Productivity Organization (APO), and attended by officials from the Department of Budget and Management (DBM), Civil Service Commission (CSC), and Department of Science and Technology (DOST).
At the heart of public service is the citizens’ interest, and with resources in short supply, organizations must reassess their efficiency and productivity. The Development Academy of the Philippines (DAP), as the Asian Productivity Organization Center of Excellence on Public Sector Productivity, trains public sector agencies through the Designing Citizen-Centered Public Service Improvements (DCCPSI) Program to evaluate government service delivery, identify inefficiencies, and develop solutions to adequately address clients’ needs and expectations using the approach on Service Design.