Mayor Rex Gatchalian of Valenzuela City, Philippines, shared the city’s integrated business permit application system with the participants of the online Trainers Training on Government Digital Services conducted by the Asian Productivity Organization (APO) and the Development Academy of the Philippines (DAP)  on November 26, 2020.

The Paspas Permit is a 10-second business permit application system that allows the issuance of provisionary business permits within ten seconds after confirmation of payment. Before this project, the issuance of business permits at the City Hall takes about 15 to 30 minutes.

The “Paspas Permit” accelerated Valenzuela’s digital technology adoption and streamlined services for more than 18,000 businesses in the city.

Mayor Rex said that “the platform demonstrates the local government’s commitment to making services more efficient and innovative, which in turn can attract more investors and spur further development. The system also integrates services of the Office of the Building Official, City Assessor’s Office, the Local Civil Registry, and the Treasurer’s Office.

The training attended by 27 participants from 10 APO member countries introduced digital services’ role in increasing the effectiveness and efficiency in meeting public needs and identifying the e-government systems that promote quality governance and innovation.