Organization
Department of the Interior and Local Government
Best Practice Focus Area/s
Citizens / Customers Measurement, Analysis and Knowledge Management Operations
Year Implemented
10 January 2020
This is a GBPR entry
Summary
The ECLIP IS is an online system designed to methodically collect, store, track, manage, interpret, and utilize the data of beneficiaries for the ECLIP. Before its implementation, the processing of financial claims used to be processed manually. This caused the office’s speed and efficiency to be significantly affected. Now because of this system, their data collection and analysis have greatly improved. Moreover, the provision of ECLIP has become more accessible and convenient for the office.
Background and Problem
Through the Enhanced Comprehensive Local Integration Program Information System (ECLIP), the Department of the Interior and Local Government (DILG) has been administering financial assistance packages to Former Rebels (FRs), including members of the New People’s Army (NPA) and Militia ng Bayan (MB), who surfaced and wanted to return to the folds of the law and become productive citizens of the society. And with the passage of AO No. 25, s. 2020, the beneficiaries of ECLIP have even expanded to Former Violent Extremists (FVEs). The FVEs are identified as members of the Abu Sayyaf Group, Dawlah Islamiya, Turaife Group, and other violent extremist groups. The continuity of the ECLIP is crucial because it is a program intended to address the legal status and security of former rebels and their economic, social, and psychological rehabilitation needs. It is one of the peacebuilding initiatives of the government to end local communist armed conflict.
However, before the development of ECLIP IS, the processing of financial claims used to be processed manually. Claims had to pass through the Local Social Welfare Development Office (LSWDO) of the concerned Local Government Unit (LGU) and down to the DILG Provincial Office. Then, the DILG Provincial Office would have to check on the completeness of the papers submitted by the LSWDO, and if the documents were found to be in order, they would then be transmitted to the DILG Regional Level for checking. Then the DILG Regional Office would have to transmit the documents to the DILG Central Office manually. Given the manual transmission of documents as the conventional method for processing claims, the process took around three months to complete. Overall, the speed and efficiency of the settlement of accounts were greatly affected.
Solution and Impact
To address the timeliness issue—especially during the COVID-19 pandemic, to make the ECLIP more accessible for interested beneficiaries, and to expand the department’s capacity to process requests, DILG shifted the ECLIP online through the Enhanced Comprehensive Local Integration Program Information System (ECLIP IS). The ECLIP IS is an online system designed to methodically collect, store, track, manage, interpret, and utilize the data of beneficiaries. Moreover, the ECLIP IS was designed to have a clear process flow so that the responsibilities of each stakeholder are defined and the forms to be uploaded are also specified. Additionally, ECLIP IS can generate different reports based on the selected action taken. Some of those include:
- Regional Breakdown per financial assistance
- Total No. per Type of FRs
- Financial Appropriation
- Regional Sub-Allotment
- List of FRs who claimed their checks
Through the ECLIP IS, data collection and analysis have improved. Providing financial assistance packages has become easier and more convenient for DILG. The processing time has decreased due to utilizing the internet and the DILG Intranet.
Milestones
Because the ECLIP IS sped up the process, the utilization rate of funds was also significantly propelled compared to the previous years. For instance, as of May 2021 this year, the fund intended for ECLIP was already depleted. For FY 2020, the ECLIP Utilization Rate was at 99.89%. Meanwhile, the Utilization Rate for FY 2021 was 93.08% as of 30 June 2021.