Research Program

The Development Academy of the Philippines recently conducted a survey to determine the effects of alternative work arrangements on public sector performance and productivity during the period of community quarantine from March 16 to May 31, 2020.

Total number of respondents: 2,756 government employees across the Philippines. 

Key survey findings: 

• Majority of government employees perceived themselves to be still “productive” while on alternative work arrangements and in spite of the pandemic outbreak.
• While the majority of the government employees are reportedly productive while on AWA during the pandemic, better internet connectivity remains a leading concern for them to effectively perform their tasks.
• Organizational culture, particularly high levels of trust and support, good communication system in place within the organization, and collaboration within the organization, plays a pivotal role in ensuring that the employees successfully accomplish their tasks.
• Adopting alternative work arrangement comes at perceived additional personal cost for the employees. For the majority of the respondents, the crucial tools and equipment (i.e. computer/laptop and internet connectivity) needed in performing their tasks are not provided by the government agency but rather they personally own.

Survey results will be further probed through a series of focus group discussions (FGDs). Full report of this study will be released to the public within the next few weeks. We’ll keep you posted.