The Public Sector amidst the COVID-19 Pandemic: A Case Study on the Adoption of Alternative Working Arrangements

This case study examined government employees’ productivity as they adopt various types of alternative work arrangements during the COVID-19 community quarantine period using an online survey and focus group discussion as data gathering methods. Results showed that regardless of the type of alternative work arrangements adopted, the self-perceived productivity and efficiency of government employees remain satisfactory during the pandemic-induced lockdown. While the findings alluded to government agencies’ agility and resiliency in maintaining their productivity amid a crisis and using alternative work setups, additional support and re-calibration of existing policies and guidelines are needed to safeguard employee safety and ensure organizational productivity within the foreseeable future.