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2013

Service Design: From Insight to Implementation

Author: Andy Polaine, Lavrans Løvlie, Ben Reason
2017

The Data-Driven Leader: A Powerful Approach to Delivering Measurable Business Impact Through People Analytics

Author: David Swanson and Jenny Dearborn
2021

Achieving HR Excellence through Six Sigma

Author: Daniel T. Bloom
2020

Managing Employment Relations (Cipd)

Author: Tony Bennett, Richard Saundry, et al
2019

Public Service Information Technology: The Definitive Manager’s Guide to Harnessing Technology for Cost-Effective Operations and Services

Author: Edward Uechi
2021

Work Disrupted Opportunity, Resilience, and Growth in The Accelerated Future of Work

Author: Jeff Schwartz
2017

The Data-Driven Leader: A Powerful Approach to Delivering Measurable Business Impact Through People Analytics

Author: David Swanson and Jenny Dearborn
2013

Effective Continuous Improvement: Harnessing the Kaizen Approach to Create a System for Effective Change (The Business Productivity Series Book 10)

Author: Giles Johnston
2014

A Practical Guide to Needs Assessment (American Society for Training & Development)

Author: Catherine M. Sleezer, Darlene F. Russ-Eft, et al

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